| Games Collection | 5,000 |
|---|---|
| Welcome Bonus | 100% Up To 2,000 CAD + 100 Free Spins |
| Live Casino Bonus | Live Cashback 25% up to $350 |
| Cashback Bonus | Weekly cashback of 15% up to $4500 |
| Weekly Bonuses | Weekly Reload Bonus 50 free spins |
| Year Established | 2025 |
| Withdrawal Limit (monthly) | 20,000 € |
| Withdrawal Limit (daily) | 1,500 € |
| Withdrawal Limit (weekly) | 10,000 € |
| Withdrawal Limit (per transaction) | 5,000 € |
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This is how you can register as a new user at Big Lucky:
The Big Lucky welcome bonus is as simple as it gets: you get a 100% deposit match on your first deposit of up to 2,000 CAD and 100 additional free spins for the popular slot Sweet Bonanza.
The minimum qualifying amount to claim the bonus is 20 CAD, and the wagering requirements are 35x for both the deposit bonus and the free spins. You get 7 days to clear both parts of the bonus upon activation, and the free spins are valued at 0.20 CAD per spin. While most slots contribute 100% towards clearing the playthrough, live casino games and table games only contribute 10% towards the wagering.
It's important to point out that while the welcome bonus doesn't require a Big Lucky bonus code, it does require opt-in, so before you place a deposit, make sure you have checked the bonus box if you want to claim the deal. Another important rule is that the maximum bet size while playing with the bonus is 10 CAD, and the maximum cashout is 10x the deposit.
Besides the welcome bonus, there are no other Big Lucky promotions. There's no cashback or reload bonuses at the moment, nor a VIP club, and while the T&Cs do mention a bonus without deposit, there's no Big Lucky no deposit bonus at the moment.
There are multiple slot tournaments you can participate in at Big Lucky, and none of them require a promo code. They're not exclusive promos to this casino but progressive tournaments that are hosted by software providers like Games Global and Pragmatic Play, and they can still be a great way to bag some extra cash prizes.
Unfortunately, Big Lucky doesn't offer any gamification features at the moment, like missions, points, loyalty rewards, or a VIP program.
Canadian players will find it easy to manage their deposits and withdrawals at Big Lucky Casino thanks to its broad range of payment options. This is a hybrid casino, meaning it supports both fiat and crypto options. It includes local banking options like Interac and popular cards like Visa and Mastercard, as well as cryptocurrencies like Bitcoin, Ethereum, Tether, and more.
All deposits start at 20 CAD and are instant regardless of which option you choose. The maximum amount you can deposit, however, varies depending on the payment option you choose.
The available payment methods include:
| Payment Method | Deposit Amount | Withdrawal Amount | Payout Speed |
|---|---|---|---|
| Visa/Mastercard | 20 CAD - 3,500 CAD | - | - |
| Interac | 20 CAD - 3,000 CAD | 20 CAD - 25,000 CAD | Instant - 48 hours |
| Interac E-Transfer | 20 CAD - 25,000 CAD | 20 CAD - 25,000 CAD | Instant - 24 hours |
| Crypto (Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash) | 20 CAD - 50,000 CAD | 20 CAD - 50,000 CAD | Instant - 24 hours |
| MuchBetter | - | 20 CAD - 20,000 CAD | Instant - 24 hours |
All withdrawal amounts start at 20 CAD, regardless of the payment method you choose. However, you can't use all the payment methods for withdrawals. If you used Visa/Mastercard to deposit, you will have to choose a different payment method for withdrawal, like Interac or MuchBetter.
The casino's withdrawal time for some transactions might take up to 48 hours to process, and you're required to do a full KYC check to become eligible for a withdrawal request. The best course of action here is to verify your account right after registration to avoid delays later. Crypto is generally the quickest withdrawal option, and there are clear instructions on how to use it for both deposits and withdrawals. However, note that any crypto you deposit will be automatically converted into CAD.
The game library at Big Lucky is divided into two main categories: Casino and Live Casino. With over 5,000 games, the library is phenomenal and the highlight of this casino. The games are powered by over 85 providers, and there are multiple filters for more straightforward navigation, including a search bar and the option to browse games by provider.
The most popular slots are displayed in the Recommended section, which includes some of the best slots by Nolimit City, Pragmatic Play, Playson, and more. Other categories include Megaways, Drops & Wins, Jackpot Games, Epic Wins Over 10,000x, and more.
The Big Lucky slots library takes centre stage, with more than 8,000 titles currently available in the lobby. The filtering options include Recommended, New, Popular Games, Megaways, Jackpots, Classic Fruit Machines, and Feature Buy, as well as filtering by themes like Rome & Egypt and Supernatural & Fairy Tales.
You can't filter games by RTP and volatility, and there's not a lot of info about the games besides the game provider. However, you can filter them by developer, which can be handy because 86 studios are powering the games here. You'll find classics like Big Bass Bonanza and Book of Mega Moolah, but there are also hundreds of newly released slots. Some of the hottest ones include:
Other notable studios that power Big Lucky's slot library include Endorphina, Games Global, Betsoft, Fantasma, Blueprint, Kalamba, Booming Games, Push Gaming, Quickspin, NetEnt, and more.
Big Lucky has a dedicated Jackpots category that features around 40 jackpot games. A large portion of them are Games Global's signature progressive jackpot slots like Mega Moolah and Immortal Romance, as well as many different Mega Moolah variations like:
Besides the Games Global jackpots, though, there are dozens of both fixed and progressive jackpot games from upcoming studios, like:
There are over 400 RNG table games at Big Lucky, but there's no dedicated gWithgory. So, with over 5,000 Big Lucky casino games in the library, it's pretty hard to filter them. The best option is to use the search bar to find the type of game you want, like roulette or blackjack.
Some of the variations you'll find here include:
The Crash & Mines game section features over 50 games like Crash, Plinko, Mines, and other specialty games like:
The Live Casino at Big Lucky is powered by Pragmatic Play Live, OnAir Entertainment, Ezugi, and Betgames.tv. It gets a dedicated section with several categories, like Game Shows, Roulette, Blackjack, etc. There are 500+ live dealer games in total, headlined by the Most Popular Live Games category that features games like:
The other live casino game categories are:
Big Lucky has a dedicated Responsible Gambling page that outlines its commitment to safe casino gambling. It offers several responsible gambling tools to help Canadian players stay in control, like setting deposit limits, wager limits, loss limits, and time/session limits.
Users can also set cool-off and time-out periods or opt for full self-exclusion. The Reality Check tool can be set to send reminders while playing. The page also links to external support organizations and provides a self-assessment test for evaluating your gambling behaviour.
It's available in English and French, and all essential contact info and help resources are centralized on that page to guide players who need assistance.
The customer support service at Big Lucky heavily relies on the Help Centre. In fact, even though there's a chat option, it's surprisingly hard to reach. You need to visit the Help Centre first (you can do this from the main page or My Account), click on Customer Service, and select the "How Can I File a Complaint?" question, and only then will you get the option to start a chat conversation or send an email.
A bot powers the live chat, and there's no way to reach human support, so the only way to get human support is by emailing Big Lucky at support[at]biglucky.com.
The primary way to get help is through the Help Centre, which provides answers to the majority of questions. It addresses all the common issues regarding payments, bonuses, games, KYC verification, and accounts.
Big Lucky is a real money casino that operates under a valid licence from the Curaçao Gaming Control Board (OGL/2023/159/0076), giving it a solid regulatory base. The site is fully SSL-encrypted, PCI DSS compliant, and verified by DigiCert. It also has DMCA protection in place, which indicates that it's a safe and trusted casino.
While the brand is still new and doesn't have much player feedback yet, early impressions are positive. There have been no significant complaints about withdrawals or support on gambling forums so far. However, Casino Guru currently rates it as Average, and AskGamblers has yet to post a Big Lucky review. However, the operating company, White Star B.V., has already been reviewed by AskGamblers and holds a good reputation across other brands.
There's no dedicated mobile Big Lucky app at the moment, and there have been no reports of one being in development. That said, the site was clearly built with mobile users in mind. It's fully optimized for smartphones and tablets, working smoothly through any mobile browser on both Android and iOS devices.
The interface is clean, beginner-friendly, and mirrors the desktop layout, making it easy to transition to devices, including smartphones and tablets. The site is available in English and French, and all the pages and games load quickly, including the game library and the live casino.
Big Lucky Casino is a strong new option for Canadian players, especially for those who value game variety. Its game library is enormous, featuring over 5,000 titles from 85+ top providers and a live casino with over 500 games, making it one of the most diverse in the Canadian market.
The welcome bonus is straightforward and fair, making it easy to get started. I also like that the site supports both CAD payments and cryptocurrencies, although I'd prefer a few more e-wallet options. The minimum and maximum limits are commendable, making the site approachable to casuals while still offering sufficient max limits for high rollers.
Where it falls short is in ongoing promotions: there's no VIP program, no reload bonuses, and no cashback, and the slot tournaments are run mainly by software providers rather than the casino itself. The help centre is solid and informative, but getting help from a human customer support agent is tricky since chat/live support isn't easily accessible.
The platform is fully mobile-optimized, secure, and beginner-friendly, with a clean interface and quick loading times. For a brand-new casino, it's off to a promising start, showing real potential for growth and improvement.
