| Games Collection | 950 |
|---|---|
| Welcome Bonus | Up to C$1,600 + 10 Chances to Win C$1,000,000 |
| Year Established | 1998 |
| Withdrawal Limit (monthly) | 20,000 ⏠|
| Withdrawal Limit (daily) | 1,500 ⏠|
| Withdrawal Limit (weekly) | 10,000 ⏠|
| Withdrawal Limit (per transaction) | 5,000 ⏠|
| Payments | |
| Casino Licenses | |
| Casino Games | |
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This is what you need to do to sign up at Jackpot City casino and start playing:
The moment you log in to your account, youâll immediately notice the giant banner with the Jackpot City welcome bonus. Itâs a 4-tier welcome package that awards up to 1,600 CAD and 10 free spins in total, evenly distributed across the first four deposits. You donât need a promo code to activate this bonus, nor for any Jackpot City bonus:
The minimum qualifying deposit for all four parts of the welcome bonus is just 10 CAD, and you can activate the first part 7 days after registration. The 10 âfree shots to win 1,000,000 CADâ are actually 10 regular free spins that will be credited to your account if you claim the welcome bonus.
The wagering requirements are 35x for both the bonus money and the free spins, which is within industry standards and even a bit lower than the 2025 average of around 40x. When it comes to game contribution towards clearing the WR, all slots (except NetEnt slots and progressive jackpots) contribute 100%, while table games contribute 8%, video poker 2%, and baccarat, craps, and Sic Bo contribute 0% towards the wagering.
Besides the welcome bonus, there are several other Jackpot City promotions worth checking out, including a Bonus Wheel, a Loyalty Program, and a crypto-exclusive bonus.
The Bonus Wheel is an ongoing promotion that runs every 4 hours, but you need to make a deposit first. Itâs only available to depositing users, so we canât consider it a Jackpot City no deposit bonus, as all Jackpot City promotions require at least a first deposit.
The rewards include free spins, bonus credits, loyalty points, fast forward, or no reward at all.
The Deposit With Crypto and Get Extra promotion is ongoing for regulars at Jackpot City Canada. Itâs available after you claim the welcome bonus (if you opted in for it), and if you choose to deposit with crypto (over 50 CAD), you get a 10% deposit match bonus of up to 500 CAD on every deposit.
The wagering conditions are 35x.
Jackpot City runs a referral program where you can refer a friend, and if they make a deposit of at least 10 CAD, you get 50 CAD. The catch? The wagering requirements for the bonus money are set at 50x, which is steeper than any other promo at Jackpoty City Canada.
Jackpot City runs a 6-level loyalty programme where you collect loyalty points that you can later redeem for bonus credits at the rate of 5,000 loyalty points = 5 Bonus Credits (which equal 5 CAD).
To qualify, you have to make a first deposit, which will grant you 2,500 points. Then, the more you play, the more points you collect. There are âloyalty specialâ games that provide you with 15%â120% of the loyalty points, and all other games contribute at the rate of 1 CAD = 1 Loyalty Point.
These are the benefits and contribution rate you get with each level:
| Loyalty Level | Level Bonus | Daily Specials |
|---|---|---|
| Bronze | 0% | 15% more |
| Silver | 3% | 25% more |
| Gold | 6% | 50% more |
| Platinum | 8% | 75% more |
| Diamond | 12% | 100% more |
| Prive | 15% | 120% more |
Although there are no active slot tournaments currently, thereâs a site-wide tournament named 7-Day Supercharge, and thereâs over 1 million CAD in prizes up for grabs. You donât need to opt in; you just log in and play, and if you win, youâll be notified via email, SMS, and the built-in messaging system.
Besides cash prizes (as bonus credits), you can win double leaderboard prizes for the Murder Mystery gamification feature, hourly wins, and free spins.
Jackpot City has a gamification system called Achievements, where you need to perform missions to gain XP and win prizes. Thereâs an ongoing mission named Murder Mystery where you need to gather clues to solve the mystery. Other missions include the Daily and Turbo missions, with tasks like âDeposit 30 CAD todayâ or âPlay the Gates of Olympus slot.â
Canadian players can use many different payment options here at Jackpot City: cards, Interac, e-wallets, digital phone wallets, and even crypto. The minimum deposit starts at 5 CAD for almost all payment options, while you can set the maximum daily, weekly, and monthly limits (theyâre pre-set at 300,000 CAD monthly).
All deposits are instant and fee-free, but the withdrawal options are more limited. The minimum withdrawal amount is 50 CAD, which is higher than that of many other Canadian casinos. Also, the Jackpot City withdrawal time depends on the payment method, but it can take up to 7 business days for withdrawals via bank transfer.
These are the available payment methods here:
| Payment Method | Minimum Deposit | Available for Withdrawal? | Withdrawal Time |
|---|---|---|---|
| Visa | 5 CAD | Yes | 1â7 days |
| Mastercard | 5 CAD | No | / |
| Paysafecard | 10 CAD | No | / |
| MuchBetter | 5 CAD | No | Instant - 48 hours |
| Interac | 5 CAD | Yes | 1â5 days |
| Interac e-Transfer | 5 CAD | Yes | 1â5 days |
| iDebit / Instadebit | 5 CAD | Yes | 1-3 days |
| Flexepin | 20 CAD | No | / |
| Google Pay | 5 CAD | No | / |
| Bank Transfers | / | Yes | 1â7 days |
| Bank Transfers (via Interac) | 5 CAD | Yes | 1â5 days |
| Cryptocurrency (BTC, ETH, USDT, LTC, and more) | 35 CAD | No | / |
Now, there are some important caveats to consider regarding Jackpot Cityâs banking section:
Keep in mind that KYC checks are mandatory and may take up to 3 days, so itâs best to complete them immediately after registration.
The moment you hear the name âJackpot City,â you realize that this casino focuses on jackpots. And while thatâs partially true with over 100 jackpot games included in Jackpot City casino Games, the game library is much more diverse. There are over 950 games, including all types of slots, table games, a live casino section, arcades, and even bingo.
There are plenty of useful filters for easy navigation, like a search bar, filtering by provider, and more, but whatâs even more impressive is the selection of game providers. Youâll only find games by big-name providers here, with Games Global dominating the library, followed by big names like Pragmatic Play, Blueprint, Hacksaw, and more.
Slots take centre stage at Jackpot City, with over 800 titles to choose from. They are all placed in the âJackpot City Slotsâ category, so there arenât any filtering options except âPopular games.â But you can use the Favourites tool to put the slots you like in the Favourites section.
Unfortunately, you canât filter them by âbest slots for Feature playâ or âhigh RTP slots,â and thereâs no volatility or RTP info. Still, there are numerous good games here, with some of the top picks being:
Compared to other Canadian casinos, there arenât many software providers here, with all the slots coming from Games Global, Pragmatic Play, Hacksaw, and Blueprint, but theyâre all leading players in the industry.
Appropriately, jackpot games have a dedicated section here at Jackpot City, offering over 100 games to Canadian players. There are both fixed and progressive jackpots, powered exclusively by Games Global and Pragmatic Play. The library features some true classics like Mega Moolah and Thunderstruck, but there are many other fun jackpot games you can try, such as:
The Table Games section includes over 50 games like blackjack, roulette, and online poker. Itâs separate from the live casino, so if you like RNG table games, thereâs plenty of choice here. The selection includes roulette variants, several blackjack games, video poker, baccarat, Dragon Tiger, and Sic Bo.
If you prefer live dealer games, the Live Casino section at Jackpot City lists around 80 games you can try. The selection isnât massive, but itâs enough to keep things fresh. All are from OnAir and Pragmatic Play Live, so that you can expect quality streams with no lag and professional dealers.
Players who want to take a break from slots and table games or are looking for some casual fun will be happy to hear about Jackpot Cityâs Arcades and Bingo sections.
The Arcades library features around 40 games like Keno, Plinko, fish shooters like Lucky Catch, Crash games, Mines, and Dice.
Bingo gets a separate section here, with around 30 bingo games like Lost in the Wild Reel Bingo, Bingo Mania, and Bingote.
Jackpot City maintains a dedicated Responsible Gambling page, including tools to help players stay in control. Players can set deposit limits (daily, weekly, monthly), loss limits, and time/session limits.
The site also offers self-exclusion (including âcool-offâ periods) and a self-assessment questionnaire. Although the RSG page isnât very detailed, it does include links to external help organizations and 24/7 support. These measures indicate the operatorâs effort to show that itâs committed to safe casino gambling.
Jackpot City casino offers several customer support options. The Deal Gamble team found the Help Centre to be beneficial. It includes detailed answers to almost every question players might have, such as guides on account management, deposits, withdrawals, and technical issues.
If a player canât find an answer there, the only way to reach the support team is through email at jackpotcity[at]casinosupportgroup.com. While the staff usually responds within 24 hours, the lack of a live chat support feature is a drawback compared to other casinos that provide instant assistance.
Jackpot City operates as a real money casino, licensed by the Kahnawake Gaming Commission (License 00892), and owned by Baytree Limited Group, a reputable operator featuring only licensed games. All the titles youâll find on the platform are certified by eCOGRA, with their seal of approval in the site footer.
The casino has been operational since 1998, and player feedback is generally positive, praising the game variety and fair play. Some Jackpot City reviews on Trustpilot and AskGamblers mention occasional withdrawal delays. Still, most complaints are resolved promptly, and Jackpot City maintains its good reputation.
Jackpot City casino currently does not have a dedicated mobile Jackpot City app, and thereâs no indication that one is being developed. However, the site recently underwent a complete redesign and is now fully optimized for mobile use.
Players can access the casino through any mobile browser on iOS and Android devices, while maintaining the smooth and user-friendly interface available on the desktop version. The mobile site mirrors the desktop layout, making it easy to navigate, and includes the full game library and live casino. While it isnât a native app, users can add the site to their home screen for quick access.
Jackpot City is one of the longest-standing online casino brands, and despite several ownership changes, it has maintained its reputation as a trustworthy and legitimate casino. Itâs fully licensed, keeps all the safety protocols, and offers a competitive welcome package of up to 1,600 CAD and 10 free spins.
The ongoing promos are not industry-leading, but they provide good value, especially the loyalty program.
Regarding casino games, the jackpot section is one of the most diverse, offering over 100 fixed and progressive jackpot games. The slot, table game, and live casino sections are also more than decent.
While they arenât necessarily drawbacks, the two areas that stand out are the high minimum withdrawal limit of 50 CAD and the absence of a live chat option for customer support, which should be almost mandatory today.
Other than these minor shortcomings, Jackpot City is a very competitive package that delivers in all areas.
